Skills

Digital Marketing

CRM & omnichannel strategy, new business model definition, roadmap definition and implementation.

Customer Experience

User research, personae, customer journeys, Experience Model Canvas, prototyping and user testing.

Program Management

Digital program management, Agile stream lead and team management

Software & Programming

MS Office, MS Project, Axure, InVision, Sketch, Figma, Jira, Redmine, Photoshop, Trello, Podio, AEM, Drupal, Hybris, HTML, CSS, Javascript.