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Resumé

Experiences

  • Manager, Maestis

    Jan. 2019 - present

    Bringing innovation to Customer Experience, leading transformation programs for several clients and ensuring business development.

  • Digital Project Director, Printemps

    Jan. 2018 - Dec.2018

    Leading digital customer experience optimization roadmap addressing several digital touchpoints.

  • Senior Digital Consultant, Deloitte Digital

    Jan. 2016 - Jan. 2018

    Helped firm's clients create new customer-oriented digital experiences and conduct digital programs while developing Deloitte Digital UX practice.

  • Senior Digital Project Manager, BETC Digital (Havas)

    Jan. 2014 - Jan. 2016

    Conducted the launch of Schneider Electric’s new global digital platform (schneider-electric.com) including several international websites: Corporate, B2B, B2C, Partners.

  • Digital Project Manager, Digitas (Publicis)

    Apr. 2010 - Jan. 2014

    Managed several digital projects (Website, Intranet, e-commerce, corporate…) for Nissan Europe, Longchamp, The Kooples, Sodebo, Baccarat, Quick, Universal Mobile and ERDF.

Education

  • Annual course – Stéphane André’s Public Speaking School

    2017 - 2018

    Theoretical knowledge, practical exercises and filmed simulations to improve public speaking performance in any situation (professional or personal).

  • Master’s Degree in Marketing & Management – IDRAC Business School

    2005 - 2010

    Professional thesis: “Professional Thesis: In a context where companies tend to internalize digital resources, what could be the innovations that Digitas may put in place to curb this phenomenon?”