Jan. 2019 - present
Bringing innovation to Customer Experience, leading transformation programs for several clients and ensuring business development.
Digital Project Director, Printemps
Jan. 2018 - Dec.2018
Leading digital customer experience optimization roadmap addressing several digital touchpoints.
Senior Digital Consultant, Deloitte Digital
Jan. 2016 - Jan. 2018
Helped firm's clients create new customer-oriented digital experiences and conduct digital programs while developing Deloitte Digital UX practice.
Senior Digital Project Manager, BETC Digital (Havas)
Jan. 2014 - Jan. 2016
Conducted the launch of Schneider Electric’s new global digital platform (schneider-electric.com) including several international websites: Corporate, B2B, B2C, Partners.
Digital Project Manager, Digitas (Publicis)
Apr. 2010 - Jan. 2014
Managed several digital projects (Website, Intranet, e-commerce, corporate…) for Nissan Europe, Longchamp, The Kooples, Sodebo, Baccarat, Quick, Universal Mobile and ERDF.
Annual course – Stéphane André’s Public Speaking School
2017 - 2018
Theoretical knowledge, practical exercises and filmed simulations to improve public speaking performance in any situation (professional or personal).
Master’s Degree in Marketing & Management – IDRAC Business School
2005 - 2010
Professional thesis: “Professional Thesis: In a context where companies tend to internalize digital resources, what could be the innovations that Digitas may put in place to curb this phenomenon?”